Cancellation policy

Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.

 
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
See our returns policy for more details on returns and refunds.

Please notify us and we will cancel your subscription within 24 hours. If your automatic payment processes during this time, your subscription will be cancelled before the next billing cycle. You may re-subscribe at any time.

 
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.
Try before you buy
When you purchase a try before you buy item, we authorize your payment method before fulfilling the order. You will have a certain amount of time to decide if you want to keep the item. Once the time period has passed, if you have not returned the item, we will charge your payment method for the full amount.

Purchases:

Returns on product purchases will be accepted from 14 days after delivery per tracking information. Customer must pay shipping on all returns. Product must be in new condition and original packaging. If you receive a damaged product, please notify me immediately and I will need a photo and description of the damage to verify and approve your return. If approved, I will send you a pre-paid return shipping label.

Classes:

In the event your hostess cancels the class, registration fees will be refunded in full within 24 hours of booking. Thereafter, registration fees will be refunded 50%.